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Our catalogue can include alcohol and other age- or licence-restricted products. This policy explains how those items are controlled.
Products and categories that are age-restricted, licence-restricted or otherwise controlled are flagged as restricted in our catalogue. Restricted items are clearly marked wherever they appear.
Restricted products are only sold to eligible business accounts. Eligibility depends on your account status and your delivery location, and is checked before an order can be completed.
Content required: Confirm the eligibility rules for the launch market - including any licence or age verification the business must hold or collect.
Some restricted products cannot be delivered to every area we otherwise serve. Where a restriction applies, checkout will prevent the order rather than allow it to fail later.
Content required: Confirm the geographic and licensing restrictions that apply to alcohol delivery in each launch market.
Where required, you will be asked to acknowledge the applicable notices before completing an order containing restricted products. Your acknowledgement is recorded against the order.
Content required: Confirm the exact wording of the notices and acknowledgements required by law in each launch market.
Reselling restricted products carries its own legal obligations in your market. You remain responsible for holding any licence you require and for complying with the rules that apply to your own customers.
Restriction rules are configurable and may change as we open new markets or as regulations change. The version shown here always applies to orders placed today.